Privacy Policy

Privacy Practices

Effective Date: August 19, 2024

At McDonald Mechanical Services, your privacy is of utmost importance to us. This Privacy Practices page outlines how we collect, use, and protect your personal information when you interact with our services. We are committed to ensuring that your information is handled with the highest level of security and in accordance with applicable privacy laws and regulations.

1. Information We Collect

1.1 Personal Information

When you engage with our services, we may collect personal information such as:

• Contact Information: Name, phone number, email address, and postal address.
• Service Information: Details about the services requested, including service dates, descriptions, and related documents.
• Payment Information: Credit card details and billing information if applicable.

1.2 Non-Personal Information

We may also collect non-personal information such as:

• Usage Data: Information about your interactions with our website and services, including IP address, browser type, and pages visited.
• Technical Data: Data related to your device’s operating system, screen resolution, and other technical details.

2. How We Use Your Information2.1 Providing and Improving Services

We use your information to:

• Process and fulfill service requests.
• Communicate with you regarding service updates, appointments, and invoices.
• Enhance and improve our services based on feedback and usage patterns.

2.2 Marketing and Promotions

With your consent, we may use your information to send you promotional materials and updates about our services. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in each email. 

2.3 Legal Compliance

We may use and disclose your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

3.1 Security Measures

We implement a variety of security measures to protect your personal information, including:

• Encryption: We use encryption protocols to safeguard your data during transmission.
• Access Controls: Only authorized personnel have access to your personal information.
• Regular Audits: We conduct regular security assessments to identify and address potential vulnerabilities.

3.2 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or as otherwise described in this Privacy Practices page.

4. Sharing Your Information

4.1 Third-Party Service Providers 

We may share your information with third-party service providers who assist us in operating our business, such as payment processors or IT service providers. These third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than to provide services on our behalf.

4.2 Legal Disclosures 

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and correct your personal information. If you need to update your information or request access to it, please contact us using the details provided below.

5.2 Opt-Out

 If you no longer wish to receive marketing communications from us, you may opt out by following the unsubscribe instructions in the emails or contacting us directly.

5.3 Data Protection Requests

If you have any concerns about how we handle your personal information, or if you wish to exercise your data protection rights, please reach out to us using the contact information provided below.

6. Changes to This Privacy Practices Page

We may update this Privacy Practices page from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

7. Contact Us 

If you have any questions or concerns about our privacy practices, please contact us at:

McDonald Mechanical Services
Email: privacy@mmshvac.solutions
Phone: (479)841-8524
Address: 2887 Wildcat Creek Blvd, Fayetteville AR, 72704

Thank you for trusting McDonald Mechanical Services with your personal information. We are committed to protecting your privacy and ensuring a secure and positive experience with our services.